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Who do users call to resolve discrepancies in their account information?

For NetDMR users with migration issues:

  • Call: EPA NPDES eReporting Helpdesk at 1-877-227-8965 (EPA Helpdesk staffed by Avanti Corporation)
  • Email: NPDESeReporting@epa.gov
  • Users who are certain about changing CDX user profile information – first name, last name, or email – can directly call CDX Help Desk at 888-890-1995 (NOTE: CDX User ID CANNOT be changed)
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